OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
97 ratings and 58 comments received in the last 90 days.
09 August 2024
Staff were great , very knowledgeable and helpful
07 August 2024
Outstanding sales executive Jodie Price
02 August 2024
Quick and smooth process from start to finish and I was kept updated by Jodie.
01 August 2024
Team are very friendly and keep you updated
16 July 2024
Gareth and Jack at Vertu could not have been more helpful.
03 July 2024
Jodie was brilliant. Went out of her way to be helpful to us.
03 July 2024
From start to finish fabulous
03 July 2024
Brilliant service
28 June 2024
Perfectly happy, everything was very smooth and delivery was ahead of the originally estimated date.
26 August 2024
Excellent sales and service departments
24 August 2024
Clear explanations, video report
22 August 2024
Good communication and friendly service.
19 August 2024
Easy to check car in
17 August 2024
Just first class service as far as I am concerned. With all staff involved.
15 August 2024
I think you got amazing staff they really look after the customer.
14 August 2024
I put 5 stars, I'm not sure if it registered on the online form. My MOT was finished earlier then the pick up time and the service staff were quick to inform me and sent a video of it.
13 August 2024
Mu air conditioning now works. Mechanic ollly called me with update, told me the cost and asked if I wanted to proceed with repair
12 August 2024
As above
12 August 2024
Efficient service - on time
11 August 2024
Excellent service from Jodie.